Vacancies

Contact us: hr-moscow@hyve.group

Senior CRM Administrator


Division: IT (Russia)
Location: Moscow
Job status: Full time, Permanent
 

KEY RESPONSIBILITIES:

The primary purpose of this role is to supervise the Group’s CRM systems, its CRM-related processes and integrations and provide 1st/2nd line support to end users, along with assisting managing all systems integrated with CRM. You will also support the application development team throughout project lifecycles from deployment to providing trainings and monitoring usage.

PERSON SPECIFICATION:

Experience & Knowledge - Essential

  • University Degree in Business Administration, Management of Information Systems or Computer Science
  • Strong Customer Relationship Management system experience and excellent computer skills
  • At least 18 months experience of Microsoft Dynamics administration and support
  • Previous experience of data cleansing/purging essential
  • Able to conduct research into database issues, standards, logs and products

Experience & Knowledge - Desirable

  • Experience with related platforms (e.g. marketing automation)
  • Previous experience in delivery of training to small groups beneficial
  • Events, exhibitions and / or business media background

Skills - Essential

  • Excellent communication skills
  • Strong presentation and interpersonal skills
  • Analytical
  • Outstanding Attention to detail
  • Ability to meet deadlines
  • Ability to present ideas in user-friendly language Ability to prioritise and execute tasks in a high-pressure environment with international exposure
  • Fluent in English
  • Strong customer services and problem-solving skills

Skills - Desirable

  • Familiarity with integration platforms (e.g. Zapier, Power Automate)
  • SQL knowledge is a plus
  • Development knowledge of D36 Power App and Flows)

Personal Qualities - Essential

  • Motivated, confident, and enthusiastic
  • Passion for learning new technologies and grow in architectural design and coding capabilities
  • Ability and willingness to work flexible hours as projects require
  • Self-starter
  • Consistent
  • Team player
  • Well organised
  • Creative
  • Results driven

DevOps Engineer


Division: IT (Russia)
Location: Moscow
Job status: Full time, Permanent
 


KEY RESPONSIBILITIES:

  • Design and deliver a best-in-class cloud application platform on Microsoft Azure (Azure experience is not mandatory, familiarity with any other cloud vendor is relevant)
  • Work in a cross-functional portfolio team alongside peers from Data and Systems Integration
  • Assess new technologies, build POCs and measure their success against desired outcomes
  • Design, implement and review architectural and configuration changes in our cloud systems
  • Design and implement CI/CD environments and pipelines for our SaaS and homegrown applications
  • Design and implement proactive monitoring and alerting for our SaaS and homegrown applications
  • With input from our Data Protection Officer, identify and fill regulatory gaps across all our systems and regions

PLEASE APPLY IF THE POINTS BELOW DESCRIBE YOU:

  • You have worked as a DevOps engineer for at least 5 years
  • You have demonstrable production grade experience with
    • scripting languages (Python or JavaScript)
    • Infrastructure As Code (Terraform, Salt, Ansible, Puppet, Chef)
    • service discovery & orchestration systems (Kubernetes, Hashicorp Nomad & Consul)
    • SQL and NoSQL databases (MySQL, PostgreSQL, AWS Aurora, MongoDB, CosmosDB, ElasticSearch)
    • monitoring systems and time series databases (Prometheus, InfluxDB, Grafana)
    • AWS Lambdas, Azure Functions or Google Cloud Functions
    • setting up and managing virtual environments and CI/CD pipelines
    • troubleshooting applications and performance problems in a mixed Linux-Windows environment
    • HTTP applications servers (IIS, Nginx etc.)
    • load balancing technologies
  • You have designed and built business platforms that are ISO27K/SOC2, PCI-DSS or GDPR (or equivalent) certified
  • You have experience in stakeholder (internal and external) management
  • You are results-focused and able to clearly demonstrate success via proven metrics
  • You are apt at building working relationships across the business to facilitate the accomplishment of goals, leverage learning and share best practice
  • You deliver presentations clearly and succinctly convey information and ideas
 

Event Director


Division: Sales (Russia)
Location: Moscow
Job status: Full time, Permanent
 


KEY RESPONSIBILITIES:

  • Act as the sales leader for the event’s dedicated sales team. This includes: developing individual sales and performance targets for each sales team member and measuring their performance against those targets; recruiting, coaching, and developing each sales team member; working collaboratively with the Sales Performance Team to drive high performance using analytics; managing the sales team on a day-to-day basis, including leading the weekly international sales team call, resolving internal conflicts, motivating team members, celebrating successes, and sharing show updates. This is the most important responsibility of the Event Director.
  • Support sales team members with sales activities, where appropriate. This could include developing sales strategies for key clients, helping sales team members to prepare for client meetings, attending meeting with key or bellwether accounts. Although the Event Director should support sales team members in these activities, the Event Director should not lead these activities or actively sell to any client.
  • Understand (and monitor changes in) the industry, its value chain, the needs of its participants, and the needs of Hyve’s exhibitors and visitors. Ensure that this understanding is feed into the event’s value proposition, strategy, plan, and the resulting sales strategy, plan, key messages, and tactics.
  • Develop the event’s value proposition and strategy, identifying opportunities to innovate within the event and ensuring that the event is fresh, relevant, and seen within the industry as a "must-attend-event" year after year.
  • Develop the key sales messages for sales staff to use when securing retained or new business, based on the event’s value proposition and strategy.
  • Develop the event’s requirements, based on the event’s value proposition and strategy. These will be delivered by the best practice functions (i.e. Exhibitor and Visitor Marketing, Customer Success, Content, and Event Operations) based in the region.
  • Develop the event’s delivery plan and budget, based on the event’s strategy. The delivery plan shows the key delivery milestones for the event, including specific milestones for each best practice function. The budget shows expected revenues and how much money is allocated to each best practice function to deliver their milestones.
  • Project manage the delivery of the event plan, including all best practice teams’ deliverables. This means that, although the Event Director does not directly manage the best practice teams, the Event Director is accountable for ensuring they deliver on time and to budget (or taking corrective action when they do not).
  • Be accountable for the event’s overall performance targets, including the P+L and health and safety targets. Report this performance on a regular basis to senior management within both the region and HQ.
  • Develop the event's sales plan, including: rebooking, on-site activities at competitor exhibitions, scheduling meetings with bellwethers, identifying and targeting under-represented market sectors, etc. The overall sales targets in the sales plan should align to the event’s budget.
  • Build and maintain key relationships vital for the success of the event. These relationships are likely to include (but not limited to) government departments, trade associations, and bellwether accounts.

Experience & Knowledge

  • Successfully led sales teams in subscription-based organisations (B2B segment)
  • Developed and maintained relationships with senior governmental or industry association stakeholders
  • Worked within the event industry, or similar project management role
  • English - upper-intermediate

Skills

  • Lead and motivate sales teams
  • Communicate both verbally and written
  • Develop and manage project plans and budgets
  • Manage projects to meet deadlines and budgets
  • Ability to use initiative

Sales Manager


Division: Sales (Russia)
Location: Moscow
Job status: Full time, Permanent
 


KEY RESPONSIBILITIES:

  • To secure new and rebook existing exhibition revenue across the Portfolio of events.
  • Achieving and exceeding agreed show and personal revenue and profit targets
  • Undertaking research to understand the market objectives, aims and ambitions of your client base
  • To work closely with and within each business to identify its aims, objectives and requirements
  • Tailor opportunities available, creating strong partnership propositions
  • Ensure on-site customer care and re-bookings
  • To identify new sales opportunities in line with event strategy and develop them into long-term relationships
  • Reporting on show trading and pipeline and working with the Event Director to provide show revenue forecasts
  • Work closely with other departments, content, marketing, and sales to operate as one team.

REQUIRED COMPETENCIES:

  • Experienced sales person with minimum 1 year (b2b)
  • Experience in handling high value contracts
  • Commercially-minded and commercially aware of value propositions; skilled at selling non-tangible products or services
  • Enthusiasm for learning and ability to quickly grasp new ideas
  • Ability to build relationships with several stakeholders in complex matrix organisations
  • English - upper-intermediat

PERSON SPECIFICATION:

  • Open Minded and collaborative
  • Investigative and patient, with exceptional relationship-building techniques
  • Focused. Strives to achieve excellence as standard.
  • Should display resilience and adaptability
  • Solutions focused
  • Self-motivated and driven by succes